Features
Concierge Plus employs an agile set of features designed to save you time, money, and effort. Streamline your processes, collaborate in real-time, and manage administrative tasks online.
DOWNLOAD OUR PRODUCT BROCHUREMANAGE
Manage Your Community
Managing day-to-day administrative tasks can be time-consuming. Concierge Plus takes these tasks online with a dynamic suite of tools customized to suit any community’s needs. We’ll not only help you get organized today, we’ll save time and money in the long run!
-
Public Website
Every community gets a
LEARN MORE
resident portal with their own domain. -
Resident Database
Get an updated overview of resident information.
LEARN MORE -
Daily Overview
Get a straightforward snapshot of what’s going on in your community.
LEARN MORE -
File Sharing
Securely store and share all of your community documents online.
LEARN MORE
-
Amenity Booking
Streamline the management of amenity bookings for community residents and staff.
LEARN MORE -
Service Requests
Respond, monitor, and communicate the status of any job with just a few clicks.
LEARN MORE -
Incident Reporting
Boost efficiency and accountability among your security team.
LEARN MORE -
Package Tracking
Digitally manage all of your packages and deliveries. No more sticky notes!
LEARN MORE
-
Tasks & Reminders
Create lists of tasks that are to be completed by the property manager or other staff members.
LEARN MORE -
Key Management
Keep track of all keys, regardless of where they may be located.
LEARN MORE -
Resident & Visitor Parking
Easily track which parking spaces, bikes, and lockers belong to which unit.
LEARN MORE -
ACH/Card Payments
A fully integrated and easy payment solution for your residents.
LEARN MORE
-
Workflows & Permissions
Grant administrative access to any function within Concierge Plus to user groups like staff or board members.
LEARN MORE -
Entry Instructions
Residents can inform staff about who has permission to access to their unit.
LEARN MORE -
Pass-On-Logs
Send information to the security team about important happenings on site, or key knowledge that just needs to be handed to the next shift.
LEARN MORE -
Shared Facilities
Link two or more Concierge Plus sites and properly track bookings and requests from each association.
LEARN MORE
-
Online Store
Simplify how residents purchase anything that your association may supply to them by providing a self-service, online store experience.
LEARN MORE -
Estoppel Certificates
With our built-in module, certificates can be requested and paid for online, and subsequently fulfilled electronically.
LEARN MORE -
Pet Registry
Manage all of the information around your residents’ pets and publish pet information to other residents to increase awareness.
LEARN MORE -
Equipment Management
Keep a digital record of every piece of equipment in your common areas, within amenities, or even in individual units.
LEARN MORE
-
Storage Lockers & Bikes
keep track of storage lockers and bicycle spots used by residents.
LEARN MORE
COMMUNICATE
Communicate with Residents
Get everyone in your community on track and up-to-date with a simplified communications process. The Concierge Plus suite of tools lets property managers and staff communicate in real-time… from anywhere! Here’s a list of features designed to streamline and simplify communication with residents:
-
Access From Any Browser
Concierge Plus is a fully mobile and responsive platform for your condo community.
LEARN MORE -
Notifications
Notify your residents by email, phone call, or text!
LEARN MORE -
Announcements
Easily create and distribute announcements to residents and owners.
LEARN MORE -
Quick Votes
Gather the opinion of residents on community-related topics and view immediate results on everything.
LEARN MORE
-
Discussion Forums
Invite residents to join discussion forums moderated by you.
LEARN MORE -
Community Calendar
Allow residents and staff to view events relevant to them.
LEARN MORE -
Newsletter
Save the environment and money by distributing your newsletter digitally.
LEARN MORE -
Classified Ads
Residents can quickly post and share items or services for trade, sale, or on offer.
LEARN MORE
-
Multilingual
Residents can select the interface to their community site in multiple languages.
LEARN MORE -
Resident Guide
Move your resident guide online and have it be searchable and easily printable.
LEARN MORE
INTEGRATE
Integrated Hardware
Enhance your community website experience with affordable tools from Concierge Plus. Our easy-to-use integrated hardware helps speed up processes and free up your time. It’s even designed to work with the latest technology such as tablets. Let us take care of your new barcode scanner, digital signature pad, and mailroom display screen. You can even simplify visitor parking through with the Concierge Plus parking pass printer. Find out more by contacting us today!
-
Accounting Integration
Synchronize resident data with your existing accounting platform.
LEARN MORE -
API Integration
Third-party integration under your control.
LEARN MORE -
Engage App
Build a Stronger Brand With Engage App. Your own custom resident app.
LEARN MORE -
Barcode Scanner
Simplify your package delivery process with the Honeywell Voyager barcode scanner.
LEARN MORE
-
Parking Pass Printer
Residents can print parking passes from the comfort of their home or office while property managers retain administrative control.
LEARN MORE -
Contractor/Visitor Badges
Track everyone visiting your community.
LEARN MORE -
Digital Signature Pad
The Topaz LCD signature pad captures signatures for package delivery pickup, visitor sign-in, and tracking of keys.
LEARN MORE -
Digital Display Screen
We offer 40” digital display screens for your lobby or mail room for you to broadcast updates on package deliveries, current weather, and other important information.
LEARN MORE
-
Virtual Owner Meetings
Conduct your next meeting online.
LEARN MORE -
Smart Package Lockers
A single resident database including your smart package lockers.
LEARN MORE
“I have been using Concierge Plus for approximately 8 years. There has never been a problem, the formatting is excellent and professional.”
LEONA LOTT
Property Manager | ICC® Property Management Ltd
Rated 5 Stars from Capterra
-
CLIENT STORY
How J&W Management Improved Communication with Concierge Plus
Leadership at J&W Management came across Concierge Plus at an industry conference and realized that the answer to their problems was not as expensive or time-consuming as they thought it would be.
READ STORY -
GUIDE
The Property Manager's Guide to Social Distancing
COVID-19 has accelerated the shift towards a digital transformation of property management businesses. Our guide will help you better understand how to operate your community remotely and virtually.
READ GUIDE