Who We Serve
Property Owners
Gain confidence that your community is being managed efficiently and transparently.
Concierge Plus provides clear communication, organized operations, and real-time visibility into what’s happening across your property. Better tools lead to better oversight, stronger governance, and a better resident experience.
PMCs
Run smoother operations without adding headcount. Concierge Plus centralizes resident communication, service requests, amenities, and daily workflows into one platform, reducing manual work while improving consistency across your portfolio. The result: higher efficiency, happier clients, and a stronger competitive edge.
Residents
Everything your community needs, all in one place. Concierge Plus makes it easy to submit requests, book amenities, receive updates, and stay connected, without emails, phone calls, or confusion. Life in your building runs more smoothly when information and services are always within reach.
Condominiums
Concierge Plus helps condominium communities streamline communication, simplify daily operations, and improve resident satisfaction. Boards and managers can manage announcements, service requests, amenity reservations, package tracking, and many other day-to-day operations in one centralized platform. These features represent just a portion of the 28 powerful modules available to support every aspect of modern property management.
Multifamily
For multifamily communities, Concierge Plus delivers a modern resident experience while reducing operational overhead. The platform supports digital payments, service requests, amenity bookings, and resident communications, all in one place. This helps property teams operate more efficiently while meeting the expectations of today’s tech-savvy renters.
Property Management Companies
Concierge Plus gives property management companies a scalable platform to manage multiple buildings efficiently from a single system. With tools for communication, workflows, payments, and integrations, teams can standardize operations, reduce manual work, and deliver a consistent experience across their entire portfolio.
It will make your life so much easier and make your business run much faster
“I don’t understand how any condo could not have a system like this in this day and age.”
FAQ
Concierge Plus is a smart, AI-enabled platform built for HOAs, condos, and multi-family communities that streamlines communications, amenities, packages, service requests, and more.
Designed for property managers, board members, building owners, and property management companies that want to streamline and enhance workflows while delivering a seamless resident experience.
We take your data security seriously and use industry-leading practices to protect your information:
- Private & Secure Infrastructure: All our systems run on Amazon Web Services (AWS) in a private cloud network managed by AWS Certified Professionals. Only authorized systems can access your data, and every access is tracked and monitored.
- Reliable & Backed Up: We use enterprise-grade database technology that automatically creates six copies of your data across three separate data centers in North America. We also take daily backups and keep them for 35 days. This means your data is protected even in the unlikely event of a system failure.
- Fast Recovery: Our system is designed to recover quickly from any issues, with minimal data loss (typically less than a minute of data).
- Encryption & Privacy: Sensitive information is encrypted, and all passwords are securely encrypted and salted. We never store credit card numbers.
- Complete Audit Trail: Nearly every action in Concierge Plus is logged, so administrators can see who made changes and when, providing full accountability and transparency.
Concierge Plus runs on secure private cloud platforms to ensure your data stays safe.
- Document Storage: Files you upload (like PDFs, Word documents, and other files) are stored on AWS servers.
- Publicly Shared Files: If you choose to share files publicly, they may be distributed through content delivery networks around the world. This ensures fast access for anyone viewing them, no matter where they’re located.
- Industry Standards: AWS maintains strict privacy and data protection standards. You can learn more about their security practices at https://aws.amazon.com/compliance/data-privacy/